Frequently Asked Questions – FAQ2020-06-09T22:47:20+00:00

Frequently Asked Questions

Find answers to commonly asked questions.

What should I bring to treatment?2020-03-16T20:56:41+00:00

Items to bring to Treatment:

  • Inspirational books or entertaining magazines
  • Pictures of family, friends, pets, etc.
  • Medication in original bottles or blister packs
  • IDs (driver’s license, company ID, passport, insurance card, etc.)
  • A journal to write down your recovery journey
  • Any electronic devices such as iPod nanos or similar music devices (please note: they cannot have internet access and you will not be allowed to use during the blackout period)
  • Prepaid visa (no cash) to purchase any needed items while in treatment – you will have an option for family to add money to this prepaid card once you are in treatment
  • Personal hygiene items:
    • Toothbrush, toothpaste, soap, shampoo, deodorant, hair styling tools, hair brush, face wash, feminine hygiene products, lotion, etc.
  • Clothing: 
        • Two weeks worth of comfortable, weather-appropriate clothing
        • Please make sure that you have appropriate clothing: overly provocative clothing, clothing that advertises or illustrates drug and/or alcohol use, clothing that contains explicit language, gang affiliated clothing, etc. will be confiscated
        • Shoes:
          • Comfy shoes for everyday wear, tennis shoes for activities/sports and flip flops are recommended
        • Shirts:
          • Spaghetti strap tank tops or low cut shirts are not allowed unless worn with a sweater, sweatshirt or coat – please note tank top or under shirt straps must be a minimum of 2 inches wide
        • Pants
        • Shorts:
          • Please note shorts should be no less than 6 inches from top of one’s thigh
        • One or two nice outfits for weekend activities
        • Socks
        • Undergarments
        • Bathing suit (if coming to our CA location or if coming into treatment during the spring or summer at any of our locations)
        • Pajamas
        • Coat/jacket
        • Bathrobe
        • Belt
        • Hats
        • Slippers

Items not to bring to Treatment:

  • Items that contain alcohol, including perfume, hairspray, mouthwash, hand-sanitizer and / or cologne are not allowed and will be confiscated
  • CBD oil products of any kind are not allowed
  • Pre work-out
  • Energy drinks
  • Cash

If you need further clarification, please reach out to your admissions representative and they will be able to answer any questions you may have.

Can I use electronics?2020-03-16T20:56:41+00:00

There will be a blackout period when clients first enter into treatment. During this blackout period, clients will not be allowed to use their electronics. The blackout period has been put in place to allow clients time to acclimate to their new environment and to begin the healing process without distractions. Pending the approval of the clinical team, clients will be given full electronic access once the blackout period is complete. In the case that program rules and policies are not followed and client is deemed non compliant, staff may take away electronic privileges.

What insurance do you accept?2020-03-16T20:56:41+00:00
Hotel California by the Sea accepts most insurance.
Please contact (800) 762-6717 to speak with the Admissions department if you have any questions about your insurance coverage.
 You can also verify your insurance here:
Insurance Verification
Do you accept state insurance?2020-03-16T20:56:41+00:00

Hotel California by the Sea does not accept state insurance.

Do you offer vivitrol?2020-03-16T20:56:41+00:00

Yes we offer anti-craving medication including vivitrol, naltrexone, and campral. Our medical team will educate the clients shortly after intake on anti-craving medication and nicotine cessation.

Can I smoke and / or vape?2020-03-16T20:56:41+00:00

Yes, we allow clients in our program to smoke and / or vape in designated areas.

Should I bring my medications?2020-03-16T20:56:41+00:00

Clients can bring their medication(s) if the medication is labeled correctly. Expired medication and loose pills are not allowed.

Are clients allowed to leave the premises during treatment?2020-03-16T20:56:41+00:00

After the blackout period is completed, our clinical team may approve sign outs. Clients also have the option to request for passes and deviations, which allows them to be off property for more than the allowed 4 hours for a sign out.

Am I allowed visitors?2020-03-16T20:56:41+00:00

Family and other loved ones are an important part of the recovery journey and healing process. Clients are encouraged to have visitation and are allowed passes after the initial blackout period. We do not allow visitors at the residence however if approved by a client’s treatment team, family members may pick up their loved ones and take them off property for a visit.

Can I bring pets?2020-03-16T20:56:41+00:00

We do not allow pets.

Are you LGBTQ friendly?2020-03-16T20:56:41+00:00

Yes we are LGBTQ friendly.

Do you offer a family program?2020-03-16T20:56:41+00:00

Yes we offer a one-day family program every month at our Bellevue location. Our family program typically runs the last Friday of each month however dates may vary so it is important to check with your loved one’s case manager.

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Are children allowed to participate in family program?2020-03-16T20:56:41+00:00

Children 16 years of age and older may participate in our family program.

Get in touch with an Admissions Specialist Now

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